Drafting Empathetic Emails for Sensitive Situations with GPT 4.5 | Alpha | PandaiTech

Drafting Empathetic Emails for Sensitive Situations with GPT 4.5

Learn how to prompt AI to handle difficult communications—such as layoff notices—to ensure the tone sounds human and sincere.

Learning Timeline
Key Insights

Subtle Emotional Intelligence Quality

The quality improvements in GPT-4.5 regarding empathy are very subtle. You need to examine the diction and tone closely to notice the significant differences compared to other AI models.

The Importance of Contextual Detail

AI performs significantly better when you provide a realistic situation (e.g., stating a specific reason like 'budget cuts') so it can accurately calibrate the level of sincerity in the message.
Prompts

Crisis Communication & Empathy Prompt

Target: GPT-4.5
I laid off half my team due to budget cuts. Write a sincere message and share that with my remaining employees to assure them and maintain trust.
Step by Step

How to Generate Sensitive Emails with GPT-4.5

  1. Access the ChatGPT interface via your web browser.
  2. Ensure you have selected the 'GPT-4.5' model from the model selection menu.
  3. Click on the text input field at the bottom of the screen.
  4. Provide a detailed context of your sensitive situation (e.g., announcing layoffs for half the team due to budget cuts).
  5. State the ultimate goal of the message (e.g., to reassure remaining employees and maintain their trust).
  6. Give specific instructions regarding the desired tone, such as 'sincere' and 'empathetic'.
  7. Click the 'Send' button (arrow icon) to generate the draft.
  8. Review the generated output to see how the phrasing and sentence structure demonstrate emotional intelligence.

More from Boost Productivity & Research with AI

View All