Learning Timeline
Key Insights
Shared Knowledge Base Efficiency
The Help Page utilizes the exact same knowledge base and training data as your embedded chatbot. You do not need to upload documents or re-train a separate model for this specific view.
User Experience Familiarity
The standalone Help Page mimics the UI/UX of ChatGPT. Because most users are already familiar with this interface, it reduces the learning curve for interacting with your support bot.
Prompts
Help Page Testing Prompt
Target:
Chatbase Standalone Page
What events are showing in January?
Step by Step
Configuring the Standalone AI Help Page
- Navigate to the Chatbase dashboard and click the **Deploy** tab in the main menu.
- Select the **Help Page** option from the deployment list (distinct from the embed widget).
- Type a descriptive name in the **Page Title** field.
- Click the **Logo** upload section to add a branded icon.
- Click the **Hero Image** upload section to add a custom background or header image.
- Review the settings to ensure the page has access to the previously configured chatbot **Instructions**.
- Click the **Deploy** button to publish the standalone page.
- Click the generated URL link to open the live chat interface in a new browser tab.
- Test the deployment by entering a query relevant to your knowledge base (e.g., specific event details) to verify data retrieval.
