Configure system instructions and constraints for Chatbase agent
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Chatbase
Writing
Automation
Define the AI agent's role, persona, and operational constraints using system instructions to ensure accurate customer support behavior.
System Prompt Anatomy
For a Chatbase agent to function correctly, the system prompt must contain four distinct sections: Business Content (Context), Role, Persona, and Constraints. Missing the 'Constraints' section often leads to hallucinations or off-topic responses.
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